Insight

Our Insight tool will

• Provide on-demand secure access to a summary of your scheme’s data.
• Allow you to query the data summaries, in your own time and with your own filters, so you can better understand your own data.
• Allow trustees and consultants to spot trends or other interesting features early, improving decision making time.
• Provide better transparency, as all data is taken directly from our systems.
• Allow everyone to work with the same tool, leading to smoother and clearer communication between trustees and administrators.
• Enable queries to be answered outside of the normal meeting cycle, in particular questions that are not business as usual.

Insight's features and capabilities are increasing all the time, with the below just being part of the initial release.

• Volume of work and our performance measured against our service level agreement.
• The scheme's membership breakdown and the member movements over time.
• The age that members have been retiring, and the type of retirement they've taken.
• The age profile of the membership.
• Member online activity (e.g. number of members logging in to member websites).

• What was the effect of the Covid pandemic on the scheme’s membership? 
• How much scope is there to pay out benefits for members with small savings? 
• How many members are taking cash at retirement? 
• With a change in interest rates, has this led to a change in members taking transfer values to other schemes? 
• How is the administration team performing? 
• What is the take up of online services?